Terms and Conditions


Terms and Conditions:
Please read these terms and conditions carefully before using our website and services.
By accessing and using our website, you agree to be bound by these terms and conditions in compliance with California law.

Shipping Policy
1.1 Shipping Schedule
Orders placed on Monday will ship on Tuesday.
Orders placed on Tuesday will ship on Wednesday.
Orders placed from Wednesday to Sunday will ship on the following Monday.
Orders will be processed and shipped the day after they are placed, provided it falls on a shipping day.

1.2 Shipping Options
All packages are shipped with reputable third-party couriers for fast express delivery.

Shipping options are as follows:
Shipping method:
1 to 2 Business Days (Monday-Wednesday)
1.2.2 Other states
Shipping methods: Free shipping for orders worth $500 and above.
2 Day Shipping or Overnight Priority Shipping (Monday-Wednesday)

1.3 Shipping Restrictions
We cannot ship internationally outside the United States.

1.4 Shipping Information
All steaks are shipped frozen in an insulated shipping box with freezer packs. Dry ice is also used when necessary.
This will keep your steaks at a safe temperature for up to four days while shipping.
Products will arrive frozen or may be partially thawed.

1.5 Tracking Information
Once your order is placed, you will receive an email confirmation for your order and a separate email with tracking information once your order has been shipped.

Delivery Times and Disclaimer

2.1 Estimated Delivery Times

Delivery times for each service vary by area.
For estimated delivery times, please refer to the courier websites:


2.2 Shipping Address Accuracy
Please ensure that you enter the correct shipping information for your order to guarantee its safe arrival. Wagyu Affair is not responsible for any loss of goods due to incorrect or incomplete shipping information.

2.3 PO Boxes
Wagyu affair inc will not ship to PO boxes.

2.4 Shipping Delays and Carrier Mishandling
Wagyu Affair inc is not responsible for any order delays due to product availability, shipping delays, or carrier mishandling. If an issue arises, we may send your order with a different carrier. We will contact you as soon as possible to inform you of any delays.

2.5 Damaged Packaging and Missing Deliveries
Wagyu Affair inc is not responsible for any damaged packaging due to FedEx, UPS, or GLS shipping mishandling.
If the shipper shows "Delivered" but the package is not there, please contact Wagyu Affair Inc within 4 hours of the stamped delivery time for us to handle the situation.
Otherwise, we cannot accept responsibility for any mishaps.
Shipping costs are non-refundable as unforeseen delays can occur.

Wagyu Affair does not issue refunds once an order has been accepted.

By using our website and services, you agree to comply with all applicable laws and regulations, including California law.

If you have any questions or concerns regarding our terms and conditions,
please contact us at info@wagyuaffair.com
Direct Sourcing
We form exclusive partnerships with the top farmers worldwide. Building strong relationships enables us to broaden our product line and introduce new items exclusively to you.
Importing & Cutting
Our Wagyu Beef is freshly cut, packaged, labeled, and prepared for shipment at our custom-built facility in Los Angeles, which is inspected and approved by the USDA.
DIRECT SHIPPING
Our expertise in handling large and small orders has refined our shipping process, ensuring our customers enjoy a seamless, efficient delivery experience.
What type of wagyu do you import, and what grades are available?

Our selection includes both Australian and Japanese and American hybrid Wagyu, offering a range of grades including the premium A5 grade for the discerning palate.
Our products cater to various preferences and culinary requirements.

What certification Wagyu Affair products carry, especially concerning Halal?

All our Australian Wagyu products are Halal-certified, catering to a wide audience. We are committed to expanding our Halal offerings, including the introduction of Halal A5 Wagyu beef.

How does Wagyu Affair ensure the quality and traceability of your Wagyu beef?

We prioritize transparency and quality in our supply chain, offering products that are traceable back to their source.
Our commitment to quality ensures that every cut of Wagyu beef we deliver meets the highest standards of excellence.